Introduction

This Privacy Policy explains how Dizly collects, uses, and protects your data. By using the app, you agree to the practices described in this policy. This policy is governed by the laws of the Kingdom of Saudi Arabia.

1. Data We Collect

We collect two main categories of data to operate the platform and improve your experience:

• •Account Data: Name, email, username (@handle), mobile number, profile picture, cover banner, bio, location, and links.
• •Listing Data: Listing title, description, photos, category, price, location, contact number, and vehicle details (if applicable).
• •Interaction Data: Likes, comments, followers, messages, reports, and ratings.
• •Device & Usage Data: Device type, operating system, device identifier, browsing history, and technical performance data.

2. Camera Usage

Dizly requests camera access solely to enable you to take clear photos of your items directly from within the app when creating a new listing. Photos captured are used only to display within your listings on the platform. We do not use the camera for any other purpose or in the background.

• •Example: When posting an ad to sell a car or electronics, you can take a photo directly from the camera to display in your listing.

3. Photo Library Access

The app requests photo library access to let you select and upload existing photos from your device to add to your listings. We do not copy, read, or share any photos from your library beyond the ones you choose yourself and upload to your listing.

• •Example: You can pick a photo from your photo album to set as the main image for your listing.

4. Location Usage

The app uses location data to show listings available in your specific city or neighborhood and to facilitate browsing the local market. You can manually enter your location when creating a listing. We do not request continuous background location tracking.

• •Example: When browsing listings, items available in Riyadh or Jeddah appear first based on your location.
• •Example: When posting a listing, you can specify the district where the item is located so nearby buyers can find it.

5. Contact Data (Phone & WhatsApp)

The mobile number you enter is used to enable buyers to contact you via WhatsApp or direct calls regarding your listings. You can control whether your number is visible or hidden from the listing settings or the privacy page. We do not share your number with any third party for marketing purposes.

• •Example: When a buyer taps the WhatsApp button on your listing, the WhatsApp app opens with your number for direct contact.

6. Sensitive Data We Do Not Collect

We confirm that Dizly does not collect or access the following sensitive data:

• •Contacts: We do not read your contact directory.
• •Calendar: We do not access your calendar or events.
• •Face ID: We do not use biometric data.
• •Bluetooth: We do not connect to Bluetooth devices.
• •Health Data (HealthKit): We do not read or write health data.

7. Third-Party Services

We use some external services to operate the app, and these services are subject to their own privacy policies:

• •Apple: For Sign in with Apple (OAuth).
• •Google: For Google sign-in (OAuth).
• •Stripe: For secure payment processing (platform commission).
• •Cloud hosting and storage services for storing images and data.

8. How We Use Your Data

We use your data for the following purposes:

• •Operating the platform, displaying listings, and enabling communication between users.
• •Improving the user experience and surfacing relevant listings.
• •Sending notifications about interactions with your listings (likes, comments, messages).
• •Ensuring platform security and preventing fraud and prohibited content.

9. Data Sharing

We do not sell your personal data to anyone. We may share limited data only in the following cases:

• •With technology service providers that operate the platform (hosting, payments, login).
• •With government or security authorities upon official legal request.
• •Public listing data (title, photos, price) is visible to all platform users.

10. Data Retention & Deletion

We retain your data for as long as your account is active. You can request deletion of your account and data at any time by contacting technical support. Upon account deletion, your personal data is removed from our systems within 30 days, except for data that law requires us to retain.

11. Data Security

We take technical and organizational measures to protect your data, including encryption, access controls, and access monitoring. No internet-based system can be guaranteed 100% secure, but we follow best practices to protect your information.

12. Your Rights

• •Access your data and request a copy.
• •Correct or update your personal data from your profile page.
• •Request deletion of your account and data.
• •Control camera, photo, and location permissions from your device settings at any time.

13. Children

The app is intended for users aged 18 and above. We do not knowingly collect data from children. If you discover that a child has registered on the app, please contact us to close the account immediately.

14. Policy Updates

We may update this Privacy Policy from time to time. You will be notified of material changes via the app or email. Your continued use of the app after an update constitutes acceptance of the updated policy.

15. Contact Us

For any questions about this Privacy Policy or to request deletion of your data, please contact technical support via the Help page within the app.